Privacy Policy
Last Updated on April 27, 2026. This Privacy Policy is effective immediately.
Introduction
At Zendira LLC (the “Company,” “Zendira,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, mobile experiences, checkout pages, customer portals, loyalty pages, forms, advertisements, social media lead forms, and related services (collectively, the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to information we collect:
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On this Website.
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In email, text, SMS, MMS, RCS, chat, and other electronic messages between you and Zendira.
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Through applications, integrations, widgets, or tools connected to this Website.
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Through your purchases, subscriptions, waitlists, rewards participation, referrals, or account activity.
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When you interact with our advertising, social media pages, or applications on third-party websites or platforms that link to this Privacy Policy.
It does not apply to information collected by:
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Us offline except where specifically referenced herein.
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Any third party not controlled by Zendira, including third-party websites, platforms, payment processors, carriers, or services that may link to or be accessible from our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.
We may update this Privacy Policy from time to time. Your continued use of the Website after changes are posted constitutes acceptance of those changes.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website.
We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without appropriate consent, we will delete that information.
If you believe we may have information from or about a child under 13, please contact us at hello@zendira.com.
Information We Collect About You and How We Collect It
We may collect several types of information from and about users of our Website, including:
Personal Information
Information by which you may be personally identified, such as:
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name
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billing address
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shipping address
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email address
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telephone number
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account credentials
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order history
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loyalty account information
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subscription preferences
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communications with customer service
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any other information defined as personal information under applicable law
Non-Personal Information
Information about you that does not individually identify you, including:
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browser type
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device type
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operating system
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pages viewed
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session duration
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referring websites
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general geographic region
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browsing behavior
We Collect This Information:
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Directly from you when you provide it to us.
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Automatically as you navigate through the Website.
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From third parties, including service providers, marketing partners, analytics providers, and payment processors.
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From advertising platforms or social media platforms when you engage with our content.
Information You Provide to Us
The information we collect may include:
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Information submitted through forms on our Website.
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Information provided during checkout or account creation.
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Records of correspondence if you contact us.
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Survey responses, reviews, testimonials, or feedback.
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Details of transactions and fulfillment of your orders.
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Waitlist, preorder, referral, giveaway, or rewards submissions.
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Subscription enrollment information if offered now or in the future.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through the Website, we may use technologies to collect information regarding your equipment, browsing actions, and usage patterns.
This may include:
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IP address
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browser and device identifiers
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pages visited
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products viewed
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cart activity
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clicks, taps, scrolling behavior
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time spent on pages
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referring URLs
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purchase activity
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approximate location data
These technologies may include:
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cookies
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pixels
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tags
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web beacons
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local storage
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analytics software
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session replay tools
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heatmap tools
This information helps us improve our Website, personalize experiences, analyze trends, and measure performance.
Third-Party Technologies and Providers
We may use trusted third-party vendors and platforms to operate our business, including services such as:
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Shopify
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Klaviyo
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Lucky Orange
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Smile.io
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Meta
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Google
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payment processors
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shipping carriers
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fraud prevention providers
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customer support tools
These providers may collect or process information on our behalf subject to their own terms and privacy practices.
How We Use Your Information
We may use information we collect about you or that you provide to us:
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To present our Website and its contents to you.
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To process, fulfill, and ship orders.
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To manage returns, exchanges, and support requests.
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To send order confirmations and delivery updates.
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To operate rewards, referrals, subscriptions, or memberships.
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To personalize your shopping experience.
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To improve our Website, marketing, and products.
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To detect fraud, abuse, or security issues.
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To communicate promotions, launches, and offers.
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To comply with legal obligations.
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In any other way described when information is collected.
Email, SMS, MMS, and RCS Communications
If you opt in, provide contact information, begin checkout, create an account, join a waitlist, enroll in rewards, or otherwise request updates, we may send you communications by:
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email
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SMS text message
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MMS
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RCS messaging
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push or browser notifications where available
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transactional messages
These messages may include:
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order confirmations
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shipping updates
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cart reminders
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browse reminders
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rewards notices
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back-in-stock alerts
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launches and promotions
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subscription notices
Consent to receive marketing communications is not a condition of purchase.
Message frequency varies. Message and data rates may apply depending on your carrier or plan.
You may opt out at any time through unsubscribe links, replying STOP where supported, or contacting us.
Behavioral Advertising and Analytics
We may use advertising and analytics tools to understand customer interests, improve campaigns, and deliver relevant ads.
This may include retargeting or remarketing through platforms such as Meta and Google.
We do not control third-party tracking technologies and encourage review of those providers’ privacy policies.
Disclosure of Your Information
We may disclose information that we collect or you provide:
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To contractors, service providers, and vendors supporting our business.
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To payment processors and shipping carriers.
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To marketing, analytics, and rewards providers.
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To a buyer or successor in connection with a merger, acquisition, financing, or sale of assets.
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To comply with legal process or lawful requests.
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To enforce our agreements or protect rights, property, or safety.
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With your consent.
We may disclose aggregated or de-identified information without restriction.
International Users
Zendira is based in the United States. If you access our Website from outside the United States, your information may be transferred to and processed in the United States or other countries where our providers operate.
By using the Website, you consent to such transfers where permitted by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no transmission over the internet or storage system can be guaranteed to be 100% secure.
Your Choices and Rights
You may have rights under applicable law to:
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access certain personal information
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request deletion of certain information
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request correction of inaccurate information
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opt out of certain marketing communications
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manage cookie preferences through your browser settings
To submit a request, contact hello@zendira.com.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws. Requests may be submitted to hello@zendira.com.
Changes to Our Privacy Policy
It is our policy to post any changes we make to this Privacy Policy on this page. The date this Privacy Policy was last revised is identified at the top of the page.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, contact:
Zendira LLC
Austin, Texas
hello@zendira.com