Terms of service

Terms of Service

Last Updated on April 27, 2026. These Terms of Service are effective immediately.

OVERVIEW

This website is operated by Zendira LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Zendira. Zendira offers this website, including all information, tools, products, subscriptions, messaging programs, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, enrolling in a subscription, joining a waitlist, opting into communications, or otherwise using our services, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, subscribers, vendors, contributors of content, and others who access the Website.

Please read these Terms carefully before accessing or using our website. If you do not agree to all Terms, then you may not access the website or use any services.

Any new features, tools, messaging channels, memberships, subscriptions, or products added to the current store shall also be subject to these Terms.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site under your supervision.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

You must not transmit worms, viruses, malware, or destructive code.

A breach or violation of these Terms may result in immediate termination of access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment card information) may be transferred unencrypted over various networks and adapted to technical requirements of connecting networks or devices.

Payment card information is processed by secure third-party payment processors.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, or misuse any portion of the Service without express written permission.

Headings are for convenience only and do not limit these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.

Material on this site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more complete or timely sources.

We reserve the right to modify site contents at any time but have no obligation to update information.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for products, subscriptions, and services are subject to change without notice.

We reserve the right to modify or discontinue the Service, products, subscriptions, rewards programs, or any part thereof at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

Products may be subject to return or exchange only according to our posted Return Policy.

We make reasonable efforts to display colors, textures, dimensions, and product details accurately. However, we cannot guarantee your monitor or device will display colors accurately.

Leather, natural materials, handcrafted finishes, hide patterns, stitching, and small-batch variations are normal characteristics and are not defects.

We reserve the right to limit sales by person, region, jurisdiction, or order quantity.

We reserve the right to discontinue any product at any time.

Any offer made on this site is void where prohibited.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.

We may limit or cancel quantities purchased per person, household, address, payment method, or order where fraud, resale activity, abuse, or suspicious conduct is suspected.

You agree to provide current, complete, and accurate purchase and account information.

You agree to promptly update account information so we may complete transactions and contact you as needed.

SECTION 7 - SUBSCRIPTIONS AND RECURRING PURCHASES

If subscriptions, memberships, replenishment programs, or recurring billing services are offered now or in the future:

  • your payment method may be charged automatically on a recurring basis as disclosed at enrollment

  • subscriptions continue until canceled

  • pricing may change with notice where required by law

  • failed payments may suspend or terminate access

  • cancellation procedures will be disclosed at signup

SECTION 8 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools and services over which we neither monitor nor control.

These may include platforms or vendors such as:

  • Klaviyo

  • Lucky Orange

  • Smile.io

  • Meta

  • Google

Such tools are provided “as is” and “as available” without warranties.

Your use of optional third-party tools is at your own risk and subject to those providers’ terms.

SECTION 9 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating third-party content and assume no liability for third-party materials, websites, products, or services.

SECTION 10 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send creative ideas, reviews, suggestions, testimonials, comments, photos, videos, or other materials, you agree that we may use, edit, reproduce, publish, distribute, and display such materials without restriction or compensation.

We are under no obligation to maintain submissions in confidence, compensate you, or respond.

You agree your submissions will not violate any rights of third parties or contain unlawful, abusive, defamatory, obscene, or malicious content.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 12 - COMMUNICATIONS PROGRAM TERMS

By providing your contact information, checking a consent box, beginning checkout, creating an account, joining a waitlist, enrolling in rewards, or otherwise opting in, you agree that Zendira may send communications by:

  • email

  • SMS

  • MMS

  • RCS messaging

  • transactional notifications

  • customer service messages

  • cart reminders

  • promotional offers

  • loyalty and rewards messages

Consent to marketing messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

You may opt out through unsubscribe links, replying STOP where supported, or contacting us.

Wireless carriers are not liable for delayed or undelivered messages.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders at any time, including after an order has been submitted.

SECTION 14 - PROHIBITED USES

You are prohibited from using the site or its content:

  • for unlawful purposes

  • to violate laws or regulations

  • to infringe intellectual property rights

  • to harass, abuse, threaten, or discriminate

  • to submit false information

  • to transmit malware or destructive code

  • to collect personal information of others

  • to spam, phish, scrape, crawl, or exploit promotions

  • to interfere with security features

  • to commit fraud or improper chargebacks

We reserve the right to terminate your use of the Service for violations.

SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free.

The Service and all products and services delivered through it are provided “as is” and “as available” except as expressly stated by us.

To the fullest extent permitted by law, Zendira shall not be liable for any injury, loss, claim, lost profits, lost revenue, loss of data, incidental, punitive, special, or consequential damages arising from use of the Service or products.

Where certain jurisdictions do not allow limitations, liability shall be limited to the maximum extent permitted by law.

SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zendira and its affiliates, officers, employees, contractors, licensors, suppliers, and service providers from any claim arising from your breach of these Terms or violation of law or third-party rights.

SECTION 17 - SEVERABILITY

If any provision of these Terms is determined unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 18 - TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate or suspend access immediately if we believe you have violated these Terms.

Obligations and liabilities incurred prior to termination survive termination.

SECTION 19 - GOVERNING LAW

These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

SECTION 20 - BINDING ARBITRATION AND CLASS ACTION WAIVER

Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, products, subscriptions, or Services shall be resolved by binding individual arbitration.

You waive the right to trial by jury and the right to participate in a class action or representative proceeding.

Arbitration shall occur in or near Austin, Texas, unless otherwise required by applicable law.

Either party may pursue qualifying claims in small claims court.

SECTION 21 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website.

SECTION 22 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Zendira LLC
Austin, Texas
hello@zendira.com