Zendira / Pre-orders

PRE-ORDERS, MADE SIMPLE.

Good things are worth waiting for. But paying for them should be easy.

At Zendira, we offer pre-orders on select new releases and returning favorites, giving you the opportunity to secure yours before it's ready to ship.

And now, you have two ways to make it yours.

TWO WAYS TO PRE-ORDER

Option 01

RESERVE WITH 20% DOWN

A little now. The rest later.

Pay just 20% at checkout to reserve your item. We'll automatically charge the remaining 80% to your authorized payment method when your order ships.

No need to pay the full amount upfront.

Option 02

PAY IN FULL. SAVE 10%.

Know what you want? Go for it.

Pay in full at checkout and save 10% on your eligible pre-order item. Your discount is applied upfront, so there's nothing else to pay toward the product when it ships.

The 10% pre-order discount cannot be combined with other offers unless otherwise stated.

HOW PRE-ORDERS WORK

  1. Find something you love.

    Products available for pre-order will be clearly marked on their product pages.

  2. Choose how you'd like to pay.

    Reserve with a 20% deposit or pay in full and save 10%, where both options are available.

  3. We'll keep you updated.

    Every pre-order includes an estimated shipping date or shipping window. You'll receive an order confirmation, and we'll let you know if that estimate changes.

  4. Your order ships.

    Once your item is ready, we'll prepare it for shipment. If you reserved with a deposit, your remaining balance will be charged automatically when your order ships.

FREQUENTLY ASKED QUESTIONS

When will my pre-order ship?

You'll find the estimated shipping date or window on the product page before you order.

Because pre-order items are not yet ready for immediate shipment, production and shipping timelines can change. If there's a delay, we'll contact you with an updated estimate and the options available to you.

Can I cancel my pre-order?

Yes. You can request cancellation before your order ships by emailing customerservice@zendira.com.

Payments already collected, including deposits, will be refunded for eligible pre-orders canceled before shipment, in accordance with our cancellation policy.

Once your order ships, our regular return and exchange policy applies.

Can I return a pre-order?

Yes. Eligible pre-order items are covered by our 30-day return and exchange policy after delivery.

Pre-ordering an item does not automatically make it final sale. Any product-specific exclusions will be disclosed before purchase.

How much is shipping?

Qualifying U.S. orders of $250 or more receive free standard shipping. Orders below $250 are subject to shipping charges calculated at checkout.

The free shipping threshold is based on the qualifying order subtotal after discounts, not just the amount of your initial deposit. Product-specific exclusions may apply.

What if I order an in-stock item and a pre-order together?

Your items may ship separately so that available products don't have to wait for pre-order items. Any additional shipping charges will be disclosed before purchase or otherwise agreed upon.

Can I use another discount with the 10% pre-order offer?

The 10% pay-in-full savings cannot be combined with other promotional offers unless expressly stated.

QUESTIONS? WE'RE HERE.

Not sure about a shipping date, payment option, or an existing pre-order? Email us at customerservice@zendira.com.

For complete details, review our Purchase Options Cancellation Policy, Shipping Policy, and Returns & Refunds Policy.